As the world faces the growing threat of droughts and the challenges of water conservation, it has become critical for utilities to adopt comprehensive, efficient digital platforms to manage water resources effectively.
SEW’s Smart Drought Management Platform is designed to empower water utilities, cities, and municipalities to lead the fight against droughts and proactively collaborate with their customers to manage water. Powered by vertical AI and real-time data analytics, our platform enables comprehensive visibility across the water infrastructure, enhancing operational planning, and driving informed customer experience. With the ability to detect water leaks, optimize distribution, drive proactive drought response plans, utilities can now foster customer engagement to drive water conservation, sustainability, and build drought resilience.
SEW’s Smart Drought Management Platform equips utilities with the ability to effectively raise awareness and foster lasting water conservation habits among their customers, addressing the critical challenges of drought. With our AI Platform, utilities can provide customers with essential self-service capabilities, such as detailed insights into their water usage, online billing and payments, leakage reporting, personalized conservation tips and recommendations, and more, enabling customers to be better prepared and proactive in tackling drought crises.
Equip customers with real-time, intuitive insights into their water usage
Communicate drought information and offer personalized programs through multichannel communication via text, IVR, push, email, chatbot, and more!
Drive customer education and promote responsible water consumption habits with personalized recommendations and tips
Accelerate customer participation in drought management programs and government-funded initiatives through gamified elements and intelligent incentives
Minimize water waste by empowering customers to report leaks and inefficient supply
Tailored for AMI/AMR and non-AMI water utilities, our Smart Drought Management Platform equips utilities with comprehensive tools needed to develop and implement effective drought response plans, manage water demand and supply, and enhance customer service. Featuring advanced capabilities such as fraud detection, workforce management, targeted marketing for water conservation, and strict compliance with government mandates, our platform ensures enhanced agent experience, operational efficiency and drought management.
Elevate service agent experience with comprehensive visibility into customer journeys, enabling proactive response to service challenges
Deep dive into customer segmentation to craft impactful drought management programs
Minimize water fraud and theft by leveraging advanced revenue and fraud detection capabilities
Seamless integration across customers, agents and workforce to enable quick issue resolution and customer support
Ensure compliance with government mandates to effectively address drought management
SEW’s Smart Drought Management platform harnesses the power of vertical AI, specifically trained for industry use cases, to provide intelligent insights and reporting capabilities Utilities can leverage our platform to detect water leakages, optimize operations, understand customer behavior, and develop effective drought management strategies. With data-driven insights, utilities can craft impactful campaigns, enhance preparedness, and drive awareness for more effective drought management.
Leverage intuitive graphs and dynamic dashboards to gain actionable insights into consumer water usage
Prioritize drought management by identifying high-impact areas for targeted water conservation efforts
Design and execute personalized campaigns, tips, and recommendations to drive awareness and improve readiness for drought situations
Leverage advanced leak analytics and reports to proactively detect and address water leakages and wastage
Apply conservation analytics to deliver personalized conservation programs or government incentives to reduce the impact of droughts
Harness AI-Driven Insights for Proactive Water Management
Cultivate a Culture of Responsible Water Consumption
Achieve and Exceed Mandatory Reduction Targets of 8-36%
Minimize Water Wastage and Losses
Build Strong Customer Partnerships with Intelligent Communications
Strengthen Drought Preparedness and Resilience